No refunds or exchanges due to the handmade nature of the items. There will be no cancellations under any circumstance once the checkout process has been completed, unless cancelled by us due to a glitch on the website or something like that matter.
If there is however something wrong with your order please reach out to us within 3 days of order arriving so we can make it right. If you reach out AFTER the 3 days there is nothing we can do about the matter anymore. We apologize for any inconvenience this may cause. Please allow 24 business hours for us to respond back.
Send an email with your order number as the subject line to:
ONLY by sending any email to the above email address is how anything regarding any order will be responded to. Do NOT message us on our personal social media profiles.